Privacy

We at Inveno AG take the protection of your personal data very seriously. Personal data is understood to mean all data with which you can be personally identified.

 

We treat your data confidentially and in accordance with the statutory data protection regulations. When using this website, various personal data is collected.

 

The following data protection information provides you with an overview of the purposes for which we collect your data and how we ensure and guarantee the protection of your data.

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Data protection notice

1. Name and contact details of the responsible body

This data protection notice applies to data processing by:

Inveno AG

Bahnhofstrasse 6c

6210 Sursee

Email: info@inveno.ch

Phone: +41(0)78 892 78 45

 

2. Processing of personal data

Visiting our website

When you visit our website, data is automatically collected by our IT systems. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website. Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior.

 

Personal data such as name, address, telephone number, email address or other identifying information is not collected. We will only collect this data if you voluntarily provide it to us, for example by sending us an email. You can therefore visit our website without providing any personal data.

We reserve the right to anonymize the data you provide, to store it in aggregated form and, if necessary, to combine it with other data in order to create anonymous statistics (e.g. on the number of visitors).

 

When you contact us by email, the data you provide is automatically stored. We process your personal data solely for the purpose of answering your enquiries and in the event of follow-up questions, or it is stored by us for the purpose of further contact with you.

 

We would like to point out that data transmission over the internet, for example when communicating by email, can have security gaps and thus complete protection of the data from access by third parties cannot be guaranteed by us.

 

We host the contents of our website with the following providers: This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the host's servers. This may include, but is not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.

 

Our company is hosted on the Wix.com platform. Your data may be stored by Wix.com via the data storage, databases and general Wix.com applications. You store your data on secure servers behind a firewall.

 

 

3. Storage, use and processing of your data

We use, process and store your personal data to fulfill your requests, such as to answer your inquiries (contact form or chat function), to process orders and to prepare, negotiate, process and fulfill contracts and to send you certain information.

Your data will only be passed on on the basis of contractual agreements.

 

4. e-commerce and payment providers

Processing customer and contract data

We collect, process and use personal and contract data for the purpose of establishing, defining the content of and making changes to our contractual relationships. We collect, process and use personal data concerning the use of this website (usage data) only to the extent necessary to enable the user to utilize the service or to bill the user. The collected customer data shall be deleted after completion of the order or termination of the business relationship and expiration of any existing legal retention periods. Legal retention periods remain unaffected.

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Data transmission when concluding a contract for online shops, dealers and goods dispatch

When you order goods from us, we pass on your personal data to the transport company entrusted with the delivery and to the payment service provider commissioned with the payment processing. Only the data required by the respective service provider to fulfill his task will be released.

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Payment services

We integrate payment services from third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) are processed by the payment service provider for the purpose of payment processing. These transactions are subject to the respective contractual and data protection provisions of the respective providers.

 

5. Your rights when processing your personal data

To exercise your rights, please contact the responsible office at Inveno AG.

An informal email to info@inveno.ch is sufficient.

 

a) Right of access

You have the right to request information about your personal data processed by us.

You can request the following within the scope of your rights as a data subject:

• Information on the purposes of processing and categories of personal data

• Categories of recipients to whom your personal data has been or will be disclosed

• Duration of storage

• The existence of a right to correction, deletion, restriction of processing or objection

• The existence of a right of appeal to a supervisory authority

• The origin of your data, if it was not collected by us

• The existence of automated decision-making, including profiling

 

b) Right to authorization

You have the right to immediate correction of incorrect personal data or completion of incomplete personal data.

 

c) Right to erasure (“right to be forgotten”)

You have the right to immediate erasure (“right to be forgotten”) of your personal data if, for example, the purpose of the processing is no longer necessary, if you revoke your consent or if there is no legal basis for the processing.

 

d) Right to restriction of processing

You have the right to restrict the processing of your personal data if, for example, the accuracy of the data is disputed, the processing is unlawful and you refuse to delete it and instead demand that its use be restricted, provided that we no longer need it for the purposes of processing but you need it to assert, exercise or defend legal claims or an objection to the processing has been lodged.

 

e) Right to data portability

You have the right to receive personal data that you have provided to us in a structured, commonly used and machine-readable format or to have it transmitted to another controller, provided that the processing is carried out by automated means.

A direct transfer of your personal data to another controller will only take place to the extent technically feasible.

 

f) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you.

Your data will no longer be processed after an objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Furthermore, you can object to the processing of your personal data for the purposes of direct advertising at any time.

The legality of the data processing carried out up to the point of revocation remains unaffected.

 

g) Right in the case of automated decisions including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This means that you have the right to challenge this decision and, if necessary, to effect a correction.

 

h) Right to appeal to a regulatory authority

You also have the right to file a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

 

6. Protection of your data when visiting our website

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

 

7. Data collection on our website

a) Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

• Browser type and browser version

• operating system used

• referrer URL

• host name of the accessing computer

• time of the server request

• IP address

• pages visited (sub-pages)

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This data cannot be assigned to a specific person. It is not possible for us to draw any conclusions about your identity. The data in the log files are always stored separately from other personal data. These data are processed by us for the delivery of the contents of our website as well as to ensure the functionality of our information technology systems, to optimize our website and to evaluate the system security and stability. A merge of this data with other data sources is not done. We have a legitimate interest in ensuring the error-free presentation and security of our website.

 

8. Analysis tools and tools from third-party providers

a) Cookies

We use so-called cookies on our website. Cookies are small text files that are stored on your end device and saved by your browser. They serve to make the offer on this website more user-friendly, effective and secure.

Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use (e.g. the shopping cart function, registration), are stored on the basis of our legitimate interest. As the website operator, we have a legitimate interest in storing cookies to ensure that our services are provided in an optimized manner and free of technical errors. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, they will be treated separately in this data protection notice.

 

b) Google Tag Manager

This website uses the Google Tag Manager, which is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that can be used to integrate tracking or statistical tools and other technologies on this website. Google Tag Manager does not create user profiles, store cookies or carry out independent analyses. It is used to manage and display the tools integrated via it. It records your IP address, which is transmitted to the parent company Google in the United States.

 

c) Google Analytics

Our website uses Google Analytics, a service provided by Google Ireland Ltd. (Google Building Gordon House, Barrow St, Dublin 4, Ireland). Google uses cookies, which are stored on your device and enable an analysis of website usage. The information generated by the cookie about your use of the website will normally be transmitted to and stored by Google on servers in the United States.

 

d) Meta Pixel

Our website uses Facebook's visitor action pixel (Meta Platforms Ireland Ltd., Harbour 4, Grand Canal Quay, Grand Canal Bridge, Dublin 2, Ireland) to measure conversion rates. Meta Pixel allows us to track your behavior after you have been redirected to our website by clicking on a Facebook ad. The data collected is anonymous to us as the operator of this website and therefore does not allow any conclusions to be drawn about you as a person.

 

e) Instagram

We use the Instagram button integrated into our pages merely as a hyperlink to our Instagram page. There is no direct integration of Instagram content into our pages. If you click on the Instagram button while you are logged into your Instagram account, Instagram can assign the visit to our pages to your user account. We would like to point out that, as the provider of the Instagram page, we do not receive any knowledge of the content of the transmitted data or its use by Instagram.

For more information, please refer to the Instagram Privacy Policy at https://help.instagram.com/519522125107875/?helpref=hc_fnav.

If you do not want Instagram to be able to associate your visit to our pages with your account, please log out of your account.

 

f) Facebook

We use the Facebook button embedded in our pages merely as a hyperlink to our Facebook page. If you click on the button while you are logged into your Facebook account, Facebook can associate your visit to our pages with your user account. We would like to point out that, as the provider of the Facebook fan page, we have no knowledge of the content of the data transmitted or how Facebook uses it.

For more information, please refer to the Facebook data protection information at https://de-de.facebook.com/policy.php

If you do not want Facebook to be able to assign visits to our pages to your user account, please log out of your user account.

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j) Hotjar

Hotjar is a service for behavioral analysis and collecting user feedback. It creates heat maps and session recordings of the website user and plays surveys. The cookies are used to identify the user across multiple sub-pages, to store the status of surveys, to control the playing of ads and to link the data collected during the session recordings.

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k) LinkedIn

We use the LinkedIn button embedded in our pages merely as a hyperlink to our LinkedIn page. If you click on the LinkedIn button while you are logged into your LinkedIn account, LinkedIn can associate your visit to our pages with your user account. We would like to point out that, as the provider of the LinkedIn fan page, we receive no information from LinkedIn about the content of the transmitted data or its use.

For more information, please refer to the LinkedIn privacy policy at https://de.linkedin.com/legal/privacy-policy?

 

If you do not want LinkedIn to be able to associate your visit to our pages with your user account, please log out of your user account.

 

9. Note on data transfer to the USA

Among other things, our website includes tools from companies based in the United States. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country in terms of EU data protection law.

US companies are obliged to release personal data to security authorities without you as the data subject being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. secret services) may process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence over these processing activities.

 

10. Timeliness and changes to the data protection information

The data protection information was last updated in August 2023 and is up to date. We reserve the right to amend this data protection information accordingly in the event of changes.